Hello people with pets.

Here are some frequently asked questions. In order to provide you with the best customer experience, your feedback is highly encouraged. If you have any questions, please send us an email at: info@nunapaw.com .

1. Where does nunapaw go?
We deliver goods all over the world, to all countries, such as - North America, Europe, Australia and New Zealand, Rest of the world.

2. Where do you ship from?
We deliver from the warehouses of our partners around the world. Please expect your items to be shipped separately (if you order more than one item) as different warehouses specialize in different production areas.

3. How long will it take for my items to be delivered?
Delivery of all orders usually takes 7-20 business days on average, such as - North America, Europe, Australia and New Zealand, Rest of the world.

4. How long will it take to collect and transfer the goods to the delivery service?
Orders are usually processed and shipped within 1-3 days.

5. Do you ship worldwide?
We currently provide free shipping to anywhere in the world, such as - North America, Europe, Australia and New Zealand, Rest of the world. We are also constantly working on the delivery system so that orders go even faster, we will implement this soon!

6. How much does shipping cost?
We ship for free worldwide!

7. Where is your company located?
Our headquarters is in the UK. We've designed products that pet owners will love and shipped to homes all over the world!.

8. Where are your products manufactured?
We currently manufacture in the UK with great care in selecting partners who share our values. This means prioritizing quality, worker safety, fair wages and benefits, and minimizing environmental impact.

9. Will I receive a confirmation number when I place an order?
Yes, all customers will receive an order number after placing an order. Please contact us if you have not received it within 24 hours.

10. Who can I contact if I have a problem with my order?
All inquiries can be directed to info@nunapaw.com .

11. How can I pay?
We accept all major credit cards.

12. Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure and secured with SSL encryption to protect your data!

13. If I enter my email address, will you sell my information?
We do not sell information about our clients. The emails are for the sole purpose of tracking and sending newsletters about our promotions and discount coupons.